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Raze
DATA PRIVACY & PROTECTION

Privacy Policy

Effective Date & Last Updated: September 2, 2026

01Introduction & Data Controller

This Privacy Policy explains how Raze (“we,” “our,” or “us”) collects, stores, processes, and protects information when you use our Discord bot, web application, and associated services. We are committed to transparency and limiting data collection strictly to what is necessary for providing automated bot features.

02Information We Collect

We collect minimal technical identifiers required for bot operations:

Server Configuration Data

Discord Guild IDs, channel IDs, role IDs, custom prefixes, antinuke whitelist configurations, autoresponder rules, ticket panel IDs, and embed templates configured by server administrators.

User Profile & Gameplay Data

Discord User IDs, server experience points (XP/Level), in-bot currency balances, AFK status messages, reminder timestamp schedules, and custom user prefixes.

Message Content Scope & Ephemeral Cache

Message content is evaluated in temporary memory solely for command parsing and auto-moderation regex evaluation. Chat text is never stored permanently on database discs, with the sole exception of short-lived in-memory caches used by the snipe module (which expire automatically).

03How We Use Your Data

Data collected by Raze is used exclusively to:

  • Execute user-invoked Discord commands and automated triggers.
  • Maintain persistent server configurations, levels, and moderation logs.
  • Enforce antinuke and antiraid security boundaries across Discord guilds.
  • Facilitate support ticket routing and transcript downloads requested by server staff.

04Data Sharing & Third Parties

We do not sell, rent, monetize, or trade your personal data or Discord telemetry with third-party advertisers or data brokers. Data is processed solely through encrypted cloud infrastructure and Discord's official Gateway API.

05Data Retention & Deletion

Server configurations are retained as long as Raze remains in your Discord guild. If Raze is removed, guild settings are automatically queued for deletion after a 30-day grace period.

Users may request immediate deletion of their personal telemetry (XP, economy stats, reminders) at any time by opening a ticket in our Discord Support Server.

06Contact Information

If you have questions, privacy inquiries, or data access requests regarding this policy, please contact us via privacy@raze.bot or visit our Support Center.

07Voice Input & Audio Processing

Raze offers optional voice input functionality that allows users to interact with supported features through voice commands. We are committed to protecting your privacy and minimizing the collection and retention of voice data.

In-Memory Audio Processing

Voice audio is processed temporarily in memory to recognize and execute voice commands. Raze does not intentionally store raw voice recordings permanently in databases, files, or other persistent storage. Audio data is discarded after processing is complete.

No Sale of Voice Data

We do not sell, rent, trade, or monetize your voice recordings or voice input data by sharing them with third-party advertisers or data brokers.

No AI Training

Voice recordings and voice input data processed through Raze's voice input feature are not used by Raze to train AI models.

User Consent & Control

Voice input is optional. Users can choose whether to enable or use this feature and may opt out at any time. Users are not required to use voice input or provide audio data to access features that do not require it.

Third-Party Processing & Security

We do not sell voice data to third parties or authorize its use for AI model training through Raze. If external providers are involved in voice recognition or processing, their processing and retention practices may also apply. We aim to minimize data retention and use appropriate technical measures to protect voice data during processing.

08Instagram Integration Data

Raze offers an optional Instagram-to-Discord notification feature. If you choose to connect your Instagram Business or Creator account, we collect and store the following, only with your explicit authorization via Instagram's official login flow:

  • Your Instagram User ID and username.
  • A long-lived Instagram access token (used solely to check for new posts on your behalf).
  • The Discord Webhook URL / Discord Server Channel ID you provide, to deliver notifications.